Returns & Exchanges
At Luhxe, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags. Our streamlined process ensures that if a piece doesn't fit your style, your exchange or refund will be handled with professional care.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location within 7 days.
Receive Your Refund
Once our quality control team inspects your return, your refund or store credit will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing